We are back! On campus and in our offices, the college’s faculty and staff are prepared to take on a new semester. With the new start come some familiar questions about individual devices, web operations, and technical issues. The CHSSWeb team has prepared a quick overview for you along with contact information.
Classroom and Device Support
For questions about managing your Mason devices such as PCs and laptops, as well as support for classroom and conference room technology, the primary contact is University IT Services.
Contact:
- Classroom support website: https://its.gmu.edu/service/classroom-support/
- Fairfax ITS support phone number: 703–993–3456
- Web contact form for ITS support: https://its.gmu.edu/help-support/its-support-center/
Telecom and Equipment
For support with telecom, including phones and networking, contact your department or office’s telecom coordinator.
For support with purchasing or managing equipment, contact your department or office’s equipment liaison.
Web Support
The CHSS IT Team offers training, support, and consultation to help you effectively use your CHSSWeb site including:
- Website consultations
- Support for your CHSSWeb site
- CHSSWeb training
- Accessing and understanding your website analytics
Contact: CHSS IT Team - chssweb@gmu.edu
In addition, the CHSS IT team has an informative website, chssweb.gmu.edu, that offers support and information that can help you use your site to its fullest capabilities. Be sure to check it out.
Web Application Support
Support for active systems managed by the CHSS IT Team such as:
- CHSSWeb (chssweb@gmu.edu)
- CHSS Budget Tracking System (chssweb@gmu.edu)
- EnrollChat (Primary Contact: Craig Zaccaro)
- WordWall and WordWall Submission Application (Primary Contacts: Danny Collier and Craig Zaccaro)
Contact: CHSS IT Team chssweb@gmu.edu
IT Consultation
The CHSS IT team can provide consultation for IT projects and help guide you through University ITS processes.
- ASRB Requests
- College Level IT projects
- New Web Projects
- Servers
Contact: CHSS IT Team chssweb@gmu.edu
Other
Qualtrics: https://chss.gmu.edu/research/qualtrics
September 07, 2021
